Lifetime Limited Warranty

At OrangeCAD™ USA, we are committed to providing our customers with high-quality dental products that meet their needs and expectations. As part of our dedication to customer satisfaction, we offer a Lifetime Limited Warranty on select products.

Our Lifetime Limited Warranty ensures that the product you purchase from OrangeCAD™ USA is free from defects in materials and workmanship for the lifetime of the product. This warranty is valid for the original purchaser and is non-transferable.

If you believe that your product is defective and covered under our Lifetime Limited Warranty, please contact us at info@orangecadusa.com with your order details and a description of the issue. Our customer service team will guide you through the warranty claim process.

Please note that our Lifetime Limited Warranty does not cover normal wear and tear, misuse, abuse, accidents, or any modifications made to the product. It also does not cover damage caused by improper storage, handling, or maintenance.

If your warranty claim is approved, we will either repair or replace the defective product, at our discretion. In some cases, we may require you to return the product to us for inspection before issuing a replacement.

It is important to understand that our Lifetime Limited Warranty does not cover any incidental or consequential damages arising from the use of our products. OrangeCAD™ USA shall not be liable for any loss, injury, or damage caused by the product or its use.

To ensure that your product remains eligible for our Lifetime Limited Warranty, please follow the care and maintenance instructions provided with the product. Failure to do so may void the warranty.

If you have any questions or concerns regarding our Lifetime Limited Warranty, please don't hesitate to contact us. Our customer service team is here to assist you and provide the necessary support.

Thank you for choosing OrangeCAD™ USA for your dental product needs. We appreciate your trust in our products and strive to exceed your expectations with our quality and service.

More information on the global warranty through OrangeCAD™ Med GmbH can be found using the link below. Please don't hesitate to contact us directly at info@orangecadusa.com for more information.

Download Warranty Document

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